The policyholder side's answer to carrier claims-intelligence.
Insurers have an entire industry of claims-intelligence tools telling them how to handle your client's claim. The professionals representing policyholders have had anecdote. DAIS built the missing half — aggregate, anonymized analytics on how carriers actually behave on claims, from the public regulatory record.
Every insurance carrier prices, routes, and negotiates claims with the help of aggregated data about claimants, attorneys, and outcomes. The other side of the table — trial lawyers, public adjusters, mediators, litigation funders — has never had the mirror image: systematic, market-level intelligence on carrier conduct. That record exists. Regulators collect complaints, resolve them, and publish the results. DAIS assembles it, scores it, and delivers it as decision-ready aggregate intelligence. We call the category claims-conduct intelligence, and it belongs to the policyholder side.
Every carrier in a covered state is scored from regulator-published complaint and resolution data, then placed into a conduct-propensity band relative to its market. Where a carrier has enough volume for a statistically reliable read, we report a point estimate with a confidence tier. Where the data is thin, we report a band — never a false-precision number. And if a data cell is too small to anonymize safely, it doesn't ship at all. The result is a calibrated read on where a carrier stands relative to its peers — by state, by line — grounded entirely in the public record.
Conduct-propensity bands
Which carriers draw disproportionate justified complaints. Which resolve cleanly. Ranked against the market, not in isolation.
Confidence tiers on every score
Statistical confidence is reported, not implied. Thin data gets a band and says so. No score pretends to know more than the record supports.
Aggregate and anonymized, always
Market-level patterns about institutions — never dossiers on individuals. Cells too small to anonymize safely are suppressed before anything reaches you.
Each profile covers a state's carrier market: the conduct-propensity rankings, the point-estimate carriers with confidence tiers, complaint-mix patterns by line, and a plain-language methodology section your expert — or the other side — can scrutinize. Founding Members also receive the rolling conduct-trend signal: not just where a carrier stands, but which way it's moving. A sample claims-conduct profile is available on request.
DAIS Analytics provides market-level claims-conduct analytics in the states below — for plaintiff attorneys, public adjusters, mediators, and litigation funders. Each page covers what DAIS tracks in that market and how it fits local practice.
Florida
Carrier conduct analytics for bad-faith litigation plus builder intelligence for construction defect cases. Florida is DAIS's flagship market for both product lines.
Explore Florida coverageTexas
Carrier behavior analytics across the full Texas market — claim-handling patterns, escalation rates, and resolution benchmarks for first-party bad faith cases.
Explore Texas coverageAdditional state-specific pages in progress for Nevada, Connecticut, New York, Colorado, Michigan, Missouri, Illinois, Indiana, Pennsylvania, South Carolina, Kentucky, South Dakota, Virginia, and North Carolina. See full coverage on the Litigation Intelligence page.
Founding Member access is by request. Name and email are all we need — we'll follow up by email with what DAIS surfaces in your state and practice area.